Business services are a wide range of non-financial services provided by businesses to other companies and individuals. These services include warehousing, waste handling, staffing, shipping, administration, and even security services. Businesses can rely on business service providers to perform the work that does not fall within their core expertise and help them compete in the marketplace.
Unlike products, which have physical form, the value of a business service is intangible. This means that a company’s success in providing its services depends on how well it understands and designs the services it offers. A successful design process involves understanding both the needs and desires of the business community it serves as well as the context in which those services operate.
A good example is the way an architectural firm’s ability to explain the purpose of a new facility can influence both its client’s satisfaction with the results and other clients who may use the same facility. A good or poor explanation can also affect operational efficiency, as the client may ask for unnecessary changes that increase costs and delay completion of the project.
Another important element is the service provider’s ability to provide the level of quality and speed that is required. For example, a fast food restaurant’s success in providing its service depends on how quickly customers can be served and on the accuracy of its orders. A customer who dithers at a counter can slow down service for the entire line.
Finally, a company providing a business service must be able to respond rapidly and effectively to changing market conditions. For instance, an increase in demand for a particular service might prompt it to hire additional staff to handle the extra workload. Or a change in regulation might require it to adjust its operations.
The business services industry is a large and varied one. Almost every type of business in operation requires some kind of business service at one time or another, from marketing and consultation to logistics (including travel and facilities services) and staffing services. The majority of the industry’s revenues come from business to business (B2B) transactions, but there are also significant amounts of revenue from business to consumer and government services.
In addition to requiring a deep understanding of the markets and customers, companies providing business services must be agile in order to keep pace with market trends and to offer innovative and cost-effective solutions. For example, in response to increased demand for warehousing services, some firms have introduced innovative service models that combine warehousing with transportation and other logistics functions.
These Business Services Terms are a legally binding contract between Snap and the individual agreeing to these Business Services Terms and any entity on whose behalf that person is acting (“you”). These Business Services Terms incorporate by reference the Snap Terms of Service and any applicable Supplemental Terms and Policies, and govern your use of the business products and services offered by Snap (“Business Services”). You agree to comply with all such terms, including those that apply to your activity on Snapchat and those that relate to the processing of data and information that you transmit through the use of Business Services.
